Social figures

The tables below include Aldeasa Business Unit data (Spain and International) and World Duty Free Business Unit data (United Kingdom), if not otherwise specified.

 

Type of contract – Travel Retail & Duty-Free

Full time/Part-time

see related text

2011  2010  2009 
Women 
Men 
Women 
Men 
Women 
Men 
Full time  2,810  2,125  2,727  2,021  2,887  2,027 
Part-time  1,491  358  1,321  270  1,360  283 
Subtotal
4,301  2,483  4,048  2,291  4,247  2,310 
Total
6,784  6,339  6,557 

 

Type of contract – Travel Retail & Duty-Free

Fixed term/Unlimited term

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2011  2010  2009 
Women 
Men 
Women 
Men 
Women 
Men 
Fixed term
466  419  391  383  363  204 
Unlimited term
3,835  2,064  3,657  1,908  3,884  2,106 
Subtotal 4,301  2,483  4,048  2,291  4,247  2,310 
Total
6,784  6,339  6,557 

 

Presence of women – Travel Retail & Duty-Free

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2011  2010  2009 
Women 
Men 
Women 
Men 
Women 
Men 
Travel Retail  4,301  2,483  4,048  2,291  4,247  2,310 
  63%  37%  64%  36%  65%  35% 

 

Organizational levels – Travel Retail & Duty-Free

 
2011 
Women Men
No.  No. 
Offices        
Top Managers
26%  23  74% 
Senior Managers
66  44%  85  56% 
Managers
139  52%  128  48% 
Employees
251  59%  173  41% 
Subtotal offices
464  53%  409  47% 
Total offices 873
         
Network
       
Area Managers
16  43%  21  57% 
Store Managers 93  48%  102  52% 
Managers
52  53%  47  47% 
Heads of service 441  62%  266  38% 
Multi-service employees
3,235  66%  1,638  34% 
Subtotale network
3,837  65%  2,074  35% 
Total network 5,911
Totale 6,784

 

Accidents – Travel Retail & Duty-Free

(Perimeter: Aldeasa S.A. (Spain) and World Duty Free -> 77% of the total TR & DF employees)

see related text

Type of accidents *  2011  2010 
Cutting
25  21 
Fractures
Burns
Collisions and contusions
96  120 
Distorsion and sprains
65  62 
Other
Total
195  215 
Accidents in progress
24  28 
Frequency index (no. accidents x 1 ,000,000/hours worked) 30.49  33.76 
* The type of injuries was modified to better represent the business characteristics as compared to previous years

 

Breakdown by age – Travel Retail & Duty-Free

Year  Women 
Men 
2011       
17-20 years
140  82  3% 
21-30 years 1,120  746  28% 
31-40 years 1,368  804  32% 
41-50 years 976  531  22% 
< 50 years 697  320  15% 
Subtotal  4,301  2,483   
Total  6,784   
       
2010       
17-20 years 148  79  4% 
21-30 years 1,070  726  28% 
31-40 years 1,289  739  32% 
41-50 years 898  467  21% 
< 50 years 642  281  15% 
Subtotal  4,047  2,292   
Total  6,339   

 

Breakdown by nationality – Travel Retail and Duty-Free 2011

(Perimeter: Aldeasa S.A. (Spain) and World Duty Free -> 77% of the total TR & DF employees)

see related text

Breakdown by nationality – Travel Retail & Duty-Free 2011

 

Training – Travel Retail & Duty-Free

(Perimeter: Aldeasa S.A. (Spain) and World Duty Free  ->  77% of the total TR & DF employees)

see related text

2011   2010 
Hours 
Costs (€)  Hours 
Costs (€) 
In store training and education
7,824  55,435  10,273  117,880 
Technical-professional training
6,238  119,139  14,599  212,709 
Managerial training
4,575  239,167  3,524  103,306 
Hygiene, health and safety in the workplace 18,918  573,795  1,235  60,000 
Languages*  9,969  596,438  7,297  317,871 
Other
100  17,747 
Total 47,624  1,601,721  36,928  811,767 
No. of employees in the perimeter indicated
5,200 4,780
Training days per capita 1.25 1.01
* Unlike past years, training in foreign languages was separated from “Technical-professional training”

 

Donations – Travel Retail & Duty-Free

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(€)
2011 
2010 
Direct contribution
307,460  278,675 
Indirect contribution
99,166  85,121 
Contribution in kind and services
- -
Total
406,626  363,796