GRI-G3 indicators index
Autogrill Group 2011 Sustainability Report was compiled in compliance with the Global Reporting Initiative GRI-G3 guidelines. The following table shows the indicators of the GRI-G3 guidelines, the relevant page number of this Report, and the level of coverage, using the following symbols:
- T total
- P partial
- NC not covered
Some indicators are only given the partial symbol, as Autogrill prefers to be thoroughly transparent in describing to the stakeholders its vision and ongoing commitment to improving the Group’s economic, social and environmental performance. Nevertheless, in the report a full account is given of the more significant issues regarding sustainability.
Legend:
- RGSAP: Corporate Governance Report and Ownership Structure
- R&B: 2011 Annual Report
- CE: Code of Ethics
GRI indicator | Description | Level of coverage | Page |
---|---|---|---|
PROFILE | |||
1. STRATEGY AND ANALYSIS | |||
1.1 | Statement of the organization’s vision and strategy regarding its contribution to sustainable development | T | Letter to the Stakeholders, Afuture: the sustainability Roadmap, The point of departure, Steps in the development of sustainability at Autogrill |
1.2 | Description of key impacts, risks and opportunities | T | The main risks to which the Autogrill Group is exposed, Afuture: the sustainability Roadmap, R&B (50-54) |
2. PROFILE OF THE ORGANIZATION | |||
2.1 | Name of the organization | T | Cover of the paper document |
2.2 | Primary brands, products and/or services | T | The Group, the enterprise and the business under concession, Food & Beverage, Travel Retail & Duty-Free, Response to modern trends, Food & Beverage and innovation, Travel Retail and innovation |
2.3 | Operational structure of the organization | T | Corporate Governance |
2.4 | Headquarters | T | Contacts |
2.5 | Countries where the organization operates | T | Autogrill: around the world, Highlights, The Group, the enterprise and the business under concession, Food & Beverage, Travel Retail & Duty-Free |
2.6 | Ownership structure and legal form | T | Autogrill: around the world, Contacts |
2.7 | Markets served | T | Autogrill: around the world, Highlights, The Group, the enterprise and the business under concession, Food & Beverage, Travel Retail & Duty-Free |
2.8 | Dimension of the companies belonging to the organization, including: number of employees, net sales, total capitalization broken down in terms of debt and equity and quantity of products or services provided | T | Autogrill: around the world, Highlights |
2.9 | Significant changes in size and ownership structure | T | Guidelines, Perimeter and sources of information, Focus, Online, interactive version, Ipad version, Autogrill: around the world, Highlights, The Group, the enterprise and the business under concession, Food & Beverage, Travel Retail & Duty-Free, Two businesses, one target, The macroeconomic scenario for the two business segments in 2011 |
2.10 | Awards/prizes received | T | Prizes and Awards in 2011 |
3. REPORT PARAMETERS | |||
Report profile |
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3.1 | Reporting period for information provided | T | Guidelines, Perimeter and sources of information, Focus, Online, interactive version, Ipad version, The journey continues |
3.2 | Date of most recent Annual Report | T | Guidelines, Perimeter and sources of information, Focus, Online, interactive version, Ipad version |
3.3 | Reporting cycle | T | Guidelines, Perimeter and sources of information, Focus, Online, interactive version, Ipad version |
3.4 | Contacts and addresses for questions regarding the Annual Report | T | Contacts |
Objective and boundary of the Report | |||
3.5 | Process for defining Report content | T | Guidelines, Perimeter and sources of information, Focus, Online, interactive version, Ipad version, The journey continues |
3.6 | Boundary of the Report | T | Guidelines, Perimeter and sources of information, Focus, Online, interactive version, Ipad version |
3.7 | Limitations on the scope or boundary of the Report | T | Guidelines, Perimeter and sources of information, Focus, Online, interactive version, Ipad version |
3.8 | Information on Group related companies | T | Guidelines, Perimeter and sources of information, Focus, Online, interactive version, Ipad version, The Group, the enterprise and the business under concession, Food & Beverage, Travel Retail & Duty-Free |
3.9 | Data measurement techniques and the bases of calculations | T | Guidelines, Perimeter and sources of information, Focus, Online, interactive version, Ipad version |
3.10 | Explanation of the effect of any re-statements of information provided in earlier reports, and the reasons for such re-statement | T | Guidelines, Perimeter and sources of information, Focus, Online, interactive version, Ipad version, Tables |
3.11 | Significant changes from previous reporting periods | T | Guidelines, Perimeter and sources of information, Focus, Online, interactive version, Ipad version, Social figures Food & Beverage Business Segment, Social figures Travel Retail & Duty-Free Business Segment |
GRI content index | |||
3.12 | Table of reference | T | GRI-G3 Indicators index |
Assurance | |||
3.13 | External assurance | T | Report from the indipendent auditing firm |
4. GOVERNANCE, COMMITMENT, ENGAGEMENT | |||
Governance | |||
4.1 | Governance structure of the organization | T | Corporate Governance, RGSAP (15, 32) |
4.2 | Indicate whether the Chairman is also an executive officer | T | RGSAP (17, 26) |
4.3 | Independent Directors and/or non-executive Directors | T | RGSAP (17, 56-57) |
4.4 | Mechanisms for shareholders and employees to provide recommendation | T | RGSAP (52) |
4.5 | Linkage between compensation for members of the highest governance body, senior managers, and executives and the performance of the organization | T | RGSAP (35-36), R&B (126) |
Note 4.15
Based on the Company’s Code of Ethics and the business specific characteristics, Autogrill identified the stakeholders relevant for the Group, with whom to start periodic relations
GRI indicator | Description | Level of coverage | Page |
---|---|---|---|
Additional EN5 | Energy saved due to conservation and efficiency improvements (kWh saved, etc.) | T | Third strategic area for sustainability, Environmental certifications and regulations in the Food & Beverage segment, Environmental certifications and regulations in the Travel Retail segment, Energy efficiency and waste control, LED: a big small revolution, Technological and environmental lead: two directions for the future |
Additional EN6 | Energy-efficient or renewable energy based products and services | T | Third strategic area for sustainability, Environmental certifications and regulations in the Food & Beverage segment, Environmental certifications and regulations in the Travel Retail segment, Energy efficiency and waste control, LED: a big small revolution, Technological and environmental lead: two directions for the future |
Water | |||
Core EN8 | Total water withdrawal by source | P | How to regulate water consumption, Environmental data Food & Beverage Business Segment |
Biodiversity | |||
Core EN11 | Location and size of land owned, leased, or managed in protected areas or areas of high biodiversity value outside protected areas | NC | – |
Core EN12 | Description of significant impacts of activities, products, and services on biodiversity in protected areas and areas of high biodiversity value outside protected areas | NC | – |
Emissions and waste | |||
Core EN16 | Total direct and indirect greenhouse gas emissions by weight | P | LED: a big small revolution, Technological and environmental lead: two directions for the future |
Core EN17 | Other relevant indirect greenhouse gas emissions by weight | NC | – |
Additional EN18 | Initiatives to reduce greenhouse gas emissions and reductions achieved | P | LED: a big small revolution, Technological and environmental lead: two directions for the future |
Core EN19 | Emissions of ozone-depleting substances by weight | P | Bio shoppers, Headquarters commitment, Management of refrigeration plants |
Core EN20 | Other emissions in atmosphere | NC | – |
Core EN21 | Total water discharge by quality and destination | NC | – |
Core EN22 | Total weight of waste by type and disposal method | P | Waste management, Bio shoppers, Headquarters commitment, Management of refrigeration plants, Environmental data Food & Beverage Business Segment |
Core EN23 | Total number and volume of significant spills | NC | – |
Products and services | |||
Core EN26 | Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation | T | Designing eco-sustainable stores, Environmental certifications and regulations in the Food & Beverage segment, Environmental certifications and regulations in the Travel Retail segment, Energy efficiency and waste control, How to regulate water consumption, Waste management, Group logistics, Technological and environmental lead: two directions for the future |
Core EN27 | Percentage of products sold and their packaging materials that are reclaimed by category | P | Waste management |
Compliance | |||
Core EN28 | Monetary value and total number of fines for non-compliance with environmental regulations | NC | – |
Transport | |||
Additional EN29 | Significant environmental impacts of transporting products and other goods and materials used for the organization’s operations and for transporting members of the workforce | P | Group logistics, Environmental data Food & Beverage Business Segment, Social figures Travel Retail & Duty-Free Business Segment |
SOCIAL PERFORMANCE INDICATORS | |||
Labor practices | |||
DMA | Information on management policies | T | CE (3); Afuture: the sustainability Roadmap, The point of departure, Steps in the development of sustainability at Autogrill, From vision to mission through Stakeholders, The first strategic area for sustainability, Different cultures: how to accomplish integration, Leveraging on diversity, Evaluating competences and performance, Towards ongoing training, Health and Safety: two opportunities for growth |
Core LA1 | Total workforce by employment type, employment contract, and region | T | Around the world, Social figures Autogrill Group, Social figures Food & Beverage Business Segment, Social figures Travel Retail & Duty-Free Business Segment |
Core LA2 | Total number of personnel and turnover rate, by age, sex, geographical area | NC | – |
Additional LA3 | Benefits provided to full-time employees that are not provided to temporary or part-time employees, by major operations | T | Evaluating competences and performance |
Labor management relations | |||
Core LA4 | Percentage of employees covered by collective bargaining agreements | P | Dialogue with the trade unions, Social figures Food & Beverage Business Segment |
Core LA5 | Minimum notice period regarding significant operational changes | T | Dialogue with the trade unions |
Health and safety |
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Additional LA6 | Percentage of total workforce represented in the formal joint management-worker health and safety Committee | P | Health and Safety: two opportunities for growth |
Core LA7 | Rates of injury, occupational diseases, lost days, absenteeism, and number of work-related fatalities by region | P | Health and Safety: two opportunities for growth, Social figures Food & Beverage Business Segment, Social figures Travel Retail & Duty-Free Business Segment |
Core LA8 | Education, training, prevention, and risk-control programs in place to assist workforce members | P | Health and Safety: two opportunities for growth, Social figures Food & Beverage Business Segment, Social figures Travel Retail & Duty-Free Business Segment |
Additional LA9 | Health and safety topics covered in formal agreements with trade unions | P | Dialogue with the trade unions |
GRI indicator | Description | Level of coverage | Page |
---|---|---|---|
Training and education | |||
Core LA10 | Average yearly hours of training per employee by employee category | P | Towards ongoing training, Social figures Food & Beverage Business Segment, Social figures Travel Retail & Duty-Free Business Segment |
Additional LA11 | Programs for skills and career development | T | Evaluating competences and performance, Towards ongoing training |
Additional LA12 | Percentage of employees receiving regular career development reviews | P | Evaluating competences and performance |
Diversity and equal opportunity | |||
Core LA13 | Composition of governance bodies and breakdown of employees per category according to gender, age group, minority group membership, and other indicators of diversity | T | Leveraging on diversity, Social figures Autogrill Group, Social figures Food & Beverage Business Segment, Social figures Travel Retail & Duty-Free Business Segment, Note, RGSAP (17,30) |
Core LA14 | Ratio of basic salary of men to women | NC | – |
Human rights | |||
DMA | Information on management policies | T | CE (3); From vision to mission through Stakeholders, Two businesses, one target, Different cultures: how to accomplish integration, Leveraging on diversity, Dialogue with the trade unions, A robust partnership with suppliers, Ongoing audits to always ensure quality |
Investment pratices, suppliers selection practices and personnel training | |||
Core HR1 | Significant investment agreements that include human rights clauses | P | A robust partnership with suppliers, Ongoing audits to always ensure quality |
Core HR2 | Supplier screening on human rights and actions taken | P | A robust partnership with suppliers, Ongoing audits to always ensure quality, Product traceability |
Non-discrimination | |
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Core HR4 | Total number of discriminatory events and actions taken | NC | – |
Freedom of association | |||
Core HR5 | Operations identified in which freedom of association and collective bargaining may be at significant risk and actions taken to defend these rights | T | See note |
Child labor | |||
Core HR6 | Use of child labor | T | See note |
Forced and compulsory labor | |||
Core HR7 | Use of forced and compulsory labor | T | See note |
Society | |||
DMA | Information on management policies | T | From vision to mission through Stakeholders, Two businesses, one target, Creating value: from people to people, Designing eco-sustainable stores |
Community | |||
Core SO1 | Management of the impact of operations on communities | P | Creating value: from people to people, Designing eco-sustainable stores, Social figures Autogrill Group, Social figures Food & Beverage Business Segment, Social figures Travel Retail & Duty-Free Business Segment |
Corruption | |||
Core SO2 | Analysis and monitoring of corruption risks | T | See note |
Core SO3 | Employees trained in anti-corruption policies and procedures | P | Towards ongoing training |
Core SO4 | Actions taken in response to incidents of corruption | NC | – |
Political contributions | |||
Core SO5 | Public policy positions and participation in public policy development | NC | – |
Additional SO6 | Total value of financial and in-kind contributions to political parties, politicians, and related institutions | P | See note |
Compliance | |||
Core SO8 | Sanctions for non-compliance with laws and regulations | NC | – |
Product responsibility | |||
DMA | Information on management policies | T | CE (4); From vision to mission through Stakeholders, Two businesses, one target, Ongoing audits to always ensure quality, Product traceability, Food & Beverage response to "customer voice" |
Customer health and safety | |||
Core PR1 | Health and safety of products and services | T | How to find the correct route, A robust partnership with suppliers, Ongoing audits to always ensure quality, Product traceability, Food & Beverage response to "customer voice" |
Products and services labeling | |||
Core PR3 | Products and services information | P | Ongoing audits to always ensure quality, Product traceability, Food & Beverage response to "customer voice" |
Additional PR5 | Practices related to customer satisfaction | T | How to find the correct route, Food & Beverage response to "customer voice", Waste management |
Advertising | |||
Core PR6 | Laws, standards and voluntary codes related to marketing and advertising | NC | – |
Compliance | |||
Core PR9 | Sanctions for non-compliance with laws and regulations concerning the provision and use of products and services | NC | – |
Note LA13
The Board of Directors is composed as follows: 100% men, 100% Italians, 33% in the 30-50 age bracket, 67% over 50 years of age
Note HR5
In all the countries in which the Group operates freedom of association and the right to collective bargaining are ensured
Note HR6–HR7
Autogrill complies with the laws and regulations enforced in each country in which it operates and in the developing countries, considered at risk, it applies the policies adopted by the Parent Company in order to avoid risks associated with child and forced labor
Note SO2
In the Group’s main Business Units (equal to 87% of total revenues at 31 December 2011) risk analyses were performed in relation to issues regarding anti-corruption and anti-bribery. Specifically, compliance was measured with the Italian law pursuant to Italian Legislative Decree no. 231/01, the US Foreign Corrupt Practices Act, the British Anti-Bribery Act and the Spanish Ley Orgánica
Note SO6
In the countries in which the applicable laws and/or regulations allow Group companies to provide contributions to political parties, these are subject to verification beforehand and approved by Legal Affairs in order to guarantee compliance with local regulations