A-People

A-People

Employees and customers meet every day on the highway network and in airports all over the world. They have different roles, desires and needs, but they are all part of the Autogrill Group journey.

The relation with employees, customers and local communities is at the basis of Autogrill Group’s ongoing commitment to its people. Taking care to generate value, this is the key concept of any strategic relation aimed at managing and enhancing people, differentiated according to the business area of reference and geographical context. The Group invests continuously in recruitment, training, listening and safety in the work place and well-being for its employees, without ever neglecting other important topics like diversity, the co-existence of different cultures and the dialogue with the trade unions. The commitment is equally strong to the customers who visit the stores of Food & Beverage and Travel Retail. This is important in order to guarantee compliance with specific quality standards in all the processes regarding the provision of products and services, to continuously innovate the concepts related to stopovers and the experience of the journey and to instill a multi-faceted and open attitude to interpreting the future. Yet the Group’s commitment and attention cannot be limited to the stores, but must also be extended to the local communities through a dialogue that is based on involvement and sharing projects of mutual interest, targeted to improving the quality of life and the protection of the natural heritage.