From vision to mission through Stakeholders

Making the traveler’s day better

Offering travelers a quality service in the Food & Beverage and Travel Retail segments with the objective of creating value for all stakeholders while acting in full compliance with different cultures and the environment

 















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Autogrill for the environment: the Group promotes innovative projects in order to involve stakeholders in achieving sustainability, protection and care of the natural environment. It defines strategies to reduce its carbon footprint and invests in the research and development of solutions that enhance the quality of the environment.

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Autogrill for local communities: the Group promotes a dialogue with the local communities in the areas in which it operates, by developing projects of mutual interest or information campaigns on specific issues, aimed at improving the quality of life and protecting the environment.

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Autogrill for landlords and brand partners: the Group collaborates with landlords and brand partners to share the know-how acquired in the promotion and management of the concession-related relationships. Through an effective collaboration with landlords and partners the Group reaches the highest level of stakeholder satisfaction.

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Autogrill for employees: the Group promotes behavior based on dignity, protection and respect of the rights of each individual. A daily commitment that becomes manifest in the provision of healthy and safe working environments, devoid of any type of discrimination, favoring the potential of expression of each single individual. The precise definition of the roles, responsibilities and powers creates the necessary conditions for employees to make decisions in the interest of the entire organization.

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Autogrill for the shareholders and the financial community: the Group aims at creating value for the shareholders, by ensuring the Company’s economic-financial balance and providing prompt, exhaustive and transparent information regarding its management and the strategies adopted.

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Autogrill for customers: the Group ensures its customers compliance with specific quality standards in all the processes involved in the provision of products and services. The Group also promotes the dissemination of helpful information about nutrition and health aspects in relation to food, by supporting the agro-food production specialty and the different products in full compliance with the ethnic and multicultural traditions.

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Autogrill for suppliers: the Group aims at favoring the creation of stable collaboration relationships over the long term with its suppliers with the ultimate intention of creating reciprocal value. It therefore acts with transparency, integrity, impartiality and contractual fairness. In addition, it fosters the adoption of socially responsible behavior by suppliers, privileging commercial relationships with those entities that comply with the international regulations and principles in the matter of individual dignity, working conditions, health and safety.

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Autogrill for landlords and brand partners: the Group collaborates with landlords and brand partners to share the know-how acquired in the promotion and management of the concession-related relationships. Through an effective collaboration with landlords and partners the Group reaches the highest level of stakeholder satisfaction.